1.1. Payment Methods
In purchases made through PARFUMANE, secure and widespread payment infrastructures are offered to the user. The user can complete the transaction via credit card, bank card or payment service providers.

Each payment is a prerequisite for receiving and processing the order. Incomplete payments are not considered as if the order was created.

1.2. Payment Security and Encryption
All payment transactions are protected with SSL (Secure Socket Layer) encryption protocols. User card information is not stored in the system; transactions are made directly through payment service providers.

PARFUMANE does not record, store or display users' financial information under any circumstances.

1.3. Order Approval and Processing
Once the payment process is completed, an automatic order confirmation is created by the system. This confirmation is sent to the user via email. Preparation of the order begins after this confirmation.

The PARFUMANE does not perform preparation, packaging or separation until payment is completed. This is a fixed practice to maintain the regular flow of products and balance between users.

1.4. Invoice Issuance
A digital invoice is created for each order simultaneously with the payment. Invoice information is received as specified by the user during the order. Information not specified is processed by matching it with the customer information registered in the system.

Invoices are prepared electronically and sent to the user via e-mail. Physical invoices are not sent.

1.5. Refund and Reverse Transaction Status
The refund process is not applied for products that are not accepted for return. However, in exceptional cases such as technical errors, system interruptions or overdrafts, the reverse transaction (refund) is carried out through the payment service provider.

In such cases, the user is asked to submit a written application and transaction records.

1.6. Application and Contact
Email: support@parfumane.com
Address: Istwest A2A Block, Yenibosna Center, Degirmenbahce St. No: 17 D:18, 34197 Bahcelievler / Istanbul